Everything You Need To
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Discover all the powerful features that make ThePingPilot the newage WhatsApp marketing platform for modern businesses.

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Features Dashboard

Core Features For Modern Teams

Everything you need to automate, engage, and grow your business through WhatsApp marketing.

Quick Setup & Onboarding

Get started in minutes with our intuitive setup wizard. Connect your WhatsApp Business account, invite team members, and configure permissions effortlessly.

Advanced Contact Management

Centralized CRM with bulk import/export, intelligent segmentation, custom tags, and advanced filtering for precise audience targeting.

Rich Multimedia Messaging

Send text, images, videos, audio, and documents. Schedule broadcasts, manage WhatsApp templates, and track delivery status in real-time.

Intelligent Automation

Deploy smart chatbots, keyword-based auto-replies, and complex workflows to engage customers 24/7 and qualify leads automatically.

Team Collaboration

Team Collaboration

Shared inbox, role-based permissions, conversation assignment, internal notes, and seamless agent handoffs for efficient teamwork.

AI-Powered Workflows

Link intelligent workflows with AI automation to build sophisticated chatbots. Create dynamic conversation flows that learn and adapt to customer behavior.

Advanced Capabilities For Power Users

Take your WhatsApp marketing to the next level with enterprise-grade features and controls.

Real-time Analytics

Comprehensive reporting dashboard with message delivery rates, engagement metrics, conversion tracking, and ROI analysis.

Robust API & Webhooks

Full REST API access with webhook support for real-time updates. Build custom integrations and automate complex workflows.

Multi-Agent Support

Unlimited agent accounts with granular permissions, department-based routing, and performance tracking for each team member.

Template Management

Create, manage, and approve WhatsApp message templates for marketing, transactional, and utility messages with compliance built-in.

Enterprise Security

SOC 2 compliant infrastructure, end-to-end encryption, IP whitelisting, SSO integration, and comprehensive audit logs.

Custom Fields & Tags

Create unlimited custom contact fields, dynamic tags, and smart lists for advanced segmentation and personalization.

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